How do I cancel my Petzyo Plan?

To cancel or pause your plan please follow the steps below:

  • Please make sure your account is registered. If you haven’t done so already, you can register using this link (please use the same email you used on your first order)
  • Login to your account under the “Account” location at the upper-right portion of the page. 
  • Select “Manage Subscription”
  • Select “Subscriptions”, locate your active subscription, and select “Edit”
  • Scroll down to the bottom of the page and select “Cancel Subscription” at the lower-left portion.

Keep in mind that if you cancel your subscription after an order has already processed, the order will still be delivered. Your cancellation will go into effect from what would be your next delivery. Feel free to contact us if you need any help.

 


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