How do I update my bank card details?
To change the payment method on your plan, you may take the following steps:
- Please make sure you are registered. If you haven’t done so already, you can register using this link (please use the same email you used when setting up your Petzyo plan)
- Login under “Account” located in the upper-right corner of the page.
- Select “Manage Subscription”
- Once your are in the page, go to "Payment Methods" section and click "Add New Payment Method" to enter your new payment details.
- After doing so, go to "Shipping" link, select your shipping address, and click "Change Payment Method" to update the payment method on your current plan.
Please note: You may need to manage your subscription in Paypal if you wish to continue using it as your preferred payment method.
If you have any more trouble, please contact us directly. Don't worry, we won't bite!